What are operations?
Explore how Jira Service Management streamlines daily IT operations, from team on-call schedules to alerts.
We're updating our terminology in Jira
'Issue' is changing to 'work item'. You might notice some inconsistencies while this big change takes place.
Unlock your team’s operations
Launch your team operations
Get started with your team's IT operations in Jira Service Management by setting up alerting features and defining admin roles.
Connect and manage on-call schedules in Slack
Connect your team’s on-call schedules to your team’s Slack channel to receive notifications about any changes to on-call shifts.
What are the member roles in operations?
Understand member roles in Jira Service Management and their impact on managing team operations and alerts.
Work with member roles
Manage team member roles in Jira Service Management for optimal operation and alert handling.
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