What workflow helps service project agents resolve bugs?
About the workflow that is associated with the bug work type.
We're updating our terminology in Jira
'Issue' is changing to 'work item'. You might notice some inconsistencies while this big change takes place.
Working on bug reports with Jira teams
What are the advantages of sharing custom fields?
How sharing fields between Jira Service Management and Jira can help you.
Improve the way customers report bugs
Tips for improving the bug reporting experience in your portal.
How agents and development team work on bug reports together
Service project agents in Jira Service Management and developers in Jira can work together to resolve work items.
Add a step to involve the development team in resolving bugs
By changing your workflow, you can involve your development team in resolving bugs.
Customize the workflow for bugs
You can customize the default workflow for bugs to suit the needs of your team.
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